Terms & Conditions / Policy
TERMS & CONDITIONS
Prices Whilst it is our intention to adhere to the prices in the catalogue we reserve the right to increase prices should the need arise. The fluctuating market means that prices may have to be increased at any time. All prices shown are inclusive of VAT. Some products are zero rated & are indicated by * alongside the price. Special prices are marked with Reduced to Clear & are limited stock.
Carriage/Delivery Carriage is charged at the rate of £9.54 on all orders. Items marked ∆ will incur an additional delivery charge. Certain remote areas of the country & offshore may be subject to surcharge, please contact our office for further information. Some large items do not incur an extra delivery charge. If this is the case it is marked with a Free Delivery van on the page.
Payment Our payment terms are 30 days from date of invoice. We reserve the right to withhold deliveries if your account is overdue & to charge interest at 2.5% per month on the outstanding balance. Goods remain the property of the company until paid in full. Accounts can be paid in cash, by cheque (made payable to Bob Woolmer Sales Ltd), or by BACs. Please use your account number as your payment reference.
BANK: National Westminster Bank
ACCOUNT: Bob Woolmer Sales
ACCOUNT NO: 71286802
SORT CODE: 60-21-28
Receipt Of Goods We will endeavour to despatch orders as complete. Out of stock lines will be dispatched soon thereafter or substituted with similar goods. In the event of there being no alternative you will be advised to re-order. We will advise you of the action taken on our despatch documentation.
Delivery Discrepancies Claims for shortages or goods damaged in transit must be made within 3 days of receipt to our sales office. Please assist us by ensuring that you check the number of parcels & condition of goods at the time of delivery.
Official Order Numbers Please help us to help you by quoting an official order number in your communications. We have been requested by many establishments not to accept orders without an order number. If you know that you must give one, then please do so. Any orders sent in as a confirmation must be clearly marked as such to avoid duplication.
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